When you purchase a graded card from a third-party seller and have it shipped directly to your Collect Vault, sellers sometimes include additional raw cards as free extras or filler to protect the graded card during shipping. Here’s how these extra cards are handled:
- Processing of Graded and Raw Cards: During intake, our team separates the graded card from any extra raw cards. The graded card is processed as usual, while the raw cards may go through CGC Authentication Only processing before being added to your Vault account. Other free or filler cards may be processed into your account as Ineligible.
- Value Review and Eligibility: Each item undergoes a value review by our Asset Experts to determine its estimated worth. Items valued at under $10 are classified as Ineligible and will not be sent to CGC for authentication; they will still appear in your Vault account as "Ineligible" items.
- Unwanted Filler Cards: If you find raw cards in your account that you didn’t expect or don’t want vaulted, simply contact our Customer Service team at cs@fanaticscollect.com about the items or submission. We’ll promptly remove these cards from your account, free of charge.
Our goal is to make your Vault experience as seamless as possible so please reach out anytime with questions or requests!